Our last time for despatch is 12pm Thursday 20th December – If you have any special requirements for delivery times, then please contact us in advance of ordering.
All orders received after this date will not be processed until 2nd January.
You can normally expect to receive your purchase within three working days of placing your order, provided it is placed before 12pm. If you require a quicker delivery of your pallet trucks or other equipment, we can offer a (NG) Next Day as well as timed deliveries upon request. All orders are despatched to you on a 'signed for' service. If you wish to arrange for a next day service, additional shipping costs maybe incurred, please contact us first for a quotation.
Delivery charges are based on shipping to business addresses in England, Wales and Southern (Industrial) Scotland but excludes Eurozone countries, Northern Ireland, Eire, Scottish Highlands and Islands, Channel Islands, Isle of Man and other non-mainland addresses. We reserve the right to charge increased delivery fees to remote locations or private addresses. We reserve the right to cancel any order if these increased charges are not acceptable to you.
If the pallet truck you've requested is not currently in stock, we will contact you and tell you when we will next be able to ship your chosen model. You can then choose to cancel your order and have us contact you when stock becomes available.
Delivery charges are based on the item(s) and delivery location, these are calculated at checkout before payment it taken. If you have several items to order, ***it maybe worth checking with us first - as we may have cheaper alternatives to consolidate multiple items. Delivery charges are based on deliveries to manned business premises with the facility to unload the goods. The carriers charge extra for the following services: Booked-in deliveries, Timed Deliveries, Tail-Lift Deliveries, Failed deliveries and Residential address deliveries. If your delivery requirement falls in one of these brackets, you need to contact us first.
Many of the items we sell are heavy freight items and you will need a forklift truck in order to unload the items from the delivery vehicle. If you do not have use of a forklift truck, then it is important that you tell us, so we can request your goods be delivered on a vehicle with a tail lift. (Requesting a tail lift vehicle can increase the carriage charge and may extend the delivery time slightly.)
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