PALLET TRUCK DELIVERY OPTIONS
Despatch and Delivery times
We ship orders the same or next business day, depending on the time of purchase.
Delivery typically takes 1-3 days with some items requiring shipping on a pallet. If you have an urgent request, please contact us, and we’ll do our best to accommodate your needs.
Delivery charges are based on shipping to business addresses in England, Wales and Southern (Industrial) Scotland but excludes Eurozone countries, Northern Ireland, Eire, Scottish Highlands and Islands, Channel Islands, Isle of Man and other non-mainland addresses. We reserve the right to charge increased delivery fees to remote locations or private addresses. We reserve the right to cancel any order if these increased charges are not acceptable to you.
Warehouse opening times
The warehouse is open for collections:
8.00am-4.30pm Monday to Friday and 9.00am-11.30am on Saturdays.
Please note – the warehouse is closed for collection on Saturdays that immediately follow Bank holidays on a Friday, or proceed Bank Holidays on a Monday.
Christmas despatch / opening times
Our last day for despatch is Monday 22nd December 2025, any orders received after 1pm on Friday will not be shipped until Thursday 2nd January 2025.
Warehouse collection is available all day until Tuesday 23rd December 2025, collections not made by this date will next be available for collection from Friday 2nd January 2026.
Back Orders
If the pallet truck you’ve requested is not currently in stock, we will contact you and tell you when we will next be able to ship your chosen model. You can then choose to cancel your order and have us contact you when stock becomes available. We endeavor to maintain the physically stock levels and website availability as accurate as possible.
Delivering your order
Delivery charges are based on the item(s) and delivery location, these are calculated at checkout before payment it taken. If you have several items to order, it maybe worth checking with us first – as we may have cheaper alternatives to consolidate multiple items. Delivery charges are based on deliveries to manned business premises with the facility to unload the goods. The carriers charge extra for the following services: Booked-in deliveries, Timed Deliveries, Tail-Lift Deliveries, Failed deliveries and Residential address deliveries. If your delivery requirement falls in one of these brackets, you need to contact us first.
Many of the items we sell are heavy freight items and you will need a forklift truck in order to unload the items from the delivery vehicle. If you do not have use of a forklift truck, then it is important that you tell us, so we can request your goods be delivered on a vehicle with a tail lift. (Requesting a tail lift vehicle may extend the delivery time slightly.)